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Experience

Work Experience
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  1. Products Briefcase Streamline Icon: https://streamlinehq.com

    Product Director, Platform & Data

    May 2024 – Present

    Navitaire, an Amadeus Company · Salt Lake City, UT

    Owns Navitaire's platform and data strategy across a global airline carrier base and internal product teams, setting direction across developer platforms, AI-enabled products, and enterprise data capabilities. Launched a new agentic AI platform for airline frontline agents, now in active pilots with carrier customers, and delivered a cloud-native data platform modernization that materially reduced infrastructure costs and enabled the company's first commercial data-sharing products. Also driving Navitaire's enterprise AI transformation end-to-end: defining the strategy, running adoption programs across the company, and representing the agenda at senior executive level across Amadeus.

  2. Database 2 Streamline Icon: https://streamlinehq.com

    Data Officer

    May 2022 – Present

    Navitaire, an Amadeus Company · Salt Lake City, UT

    Holds Navitaire's Business Data Officer mandate in parallel with the Platform & Data Director role, accountable for data governance, strategy, and alignment with the Amadeus Data Office. Built Navitaire's data governance function from the ground up, establishing the governance bodies, classification and access-control policies, and the Data Owner and Steward network the business had never had. Also developed and secured executive adoption of Navitaire's first formal Data Strategy, grounded in DAMA-DMBOK and sustained by recurring data maturity assessments.

  3. Database 2 Streamline Icon: https://streamlinehq.com

    Product Director of Data

    Jun 2020 – Apr 2022

    Navitaire, an Amadeus Company · Salt Lake City, UT

    Set the data product and platform strategy for Navitaire, making the foundational architectural call to move from a legacy IaaS stack to a cloud-native lakehouse and launching the company's first data products at commercial scale. Delivered significant infrastructure cost savings through architecture improvements that reclaimed capacity and enabled accelerated growth, while scaling the data team from a single data scientist to over ten in 24 months. This role established the data foundation across platform, products, team, and strategy that all subsequent data and AI work at Navitaire was built on.

  4. Design Tool Pencil Ruler Streamline Icon: https://streamlinehq.com

    Director of Digital Experience & Intelligent Platforms

    May 2018 – May 2020

    Navitaire, an Amadeus Company · Salt Lake City, UT

    Founded and led Navitaire Labs under a direct CTO mandate, delivering a portfolio of world-first innovations, including the industry's first AR application for airport agents on Microsoft HoloLens (resulting in a filed patent) and the first VR airline booking application, while simultaneously setting the company's UX strategy and modernizing its design toolchain. Defined and led the company's RESTful API platform and first SPA and microfrontend thin-client experience, delivering meaningful improvements in client performance and carrier operational costs. Demonstrated consistently that emerging technology investments could be translated directly into platform and commercial outcomes.

  5. Technical Architect

    Jan 2016 – Apr 2018

    Navitaire, an Amadeus Company · Salt Lake City, UT

    Redesigned Navitaire's web UI platform architecture for reliability and scale, and architected the company's first standardized RESTful API platform, adopted by major airline customers globally as their primary integration surface. Led the transformation of web and API development teams from waterfall to Scrum with meaningful reductions in delivery cycle time, and built a mentorship program that maintained strong team stability and retention. Also established the developer hackathon format that became a repeatable playbook, reused in every subsequent program through 2026.

  6. Sr. Software Engineer & Technical Lead

    Aug 2011 – Feb 2015

    Accenture · Salt Lake City, UT

    Led the engineering team building Navitaire's web booking platform during Accenture's ownership, driving a platform migration to modern .NET MVC that delivered meaningful improvements in infrastructure efficiency, application performance, and QA throughput through automated testing. Served as the technical voice across PM, UX, and operations, bridging engineering and product management in ways that sharpened how platform capabilities were positioned to airline customers. Established the early mentorship and knowledge-sharing practices (one-on-ones, technical workshops, and team development) that became a consistent leadership thread across every role that followed.


Education
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  1. Master of Business Administration

    University of Illinois Urbana-Champaign

    • Focus: Business Analytics & Entrepreneurship
    • Activities and societies: iDegrees Graduate Business Association (GBA)
    • Honor Society: Beta Gamma Sigma
  2. Bachelor of Science

    Utah State University

    Bachelor of Science degree.
  3. Computer Science

    Weber State University

    Software Engineering major with a Spanish minor.

Awards
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  1. Award Badge Star 1 Streamline Icon: https://streamlinehq.com

    The Dean's List

    An academic honor roll recognizing students who have achieved at least a 3.5 GPA in 15 or more graded credits.
  2. Award Badge Star 1 Streamline Icon: https://streamlinehq.com

    Beta Gamma Sigma Member

    A lifetime member of Beta Gamma Sigma (BGS). BGS recognizes and honors the top 10% of undergraduate students, top 20% of graduate students and all doctoral candidates from around the world in business schools accredited by The Association to Advance Collegiate Schools of Business (AACSB).

Certificates
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  1. Certificate Authentication Document Medal Streamline Icon: https://streamlinehq.com

    Certified SAFe® 6 Agilist

    SAFe by Scaled Agile, Inc.

  2. Certificate Authentication Document Medal Streamline Icon: https://streamlinehq.com

    Value Chain Management Specialization

    University of Illinois Urbana-Champaign

  3. Certificate Authentication Document Medal Streamline Icon: https://streamlinehq.com

    Financial Management Specialization

    University of Illinois Urbana-Champaign

  4. Certificate Authentication Document Medal Streamline Icon: https://streamlinehq.com

    Strategic Leadership & Management Specialization

    University of Illinois Urbana-Champaign

  5. Certificate Authentication Document Medal Streamline Icon: https://streamlinehq.com

    Managerial Economics & Business Analysis Specialization

    University of Illinois Urbana-Champaign

  6. Certificate Authentication Document Medal Streamline Icon: https://streamlinehq.com

    Entrepreneurship and Strategic Innovation Specialization

    University of Illinois Urbana-Champaign

  7. Certificate Authentication Document Medal Streamline Icon: https://streamlinehq.com

    Business Analytics Specialization

    University of Illinois Urbana-Champaign

  8. Certificate Authentication Document Medal Streamline Icon: https://streamlinehq.com

    Senior Product Manager Certification

    Product School

  9. Certificate Authentication Document Medal Streamline Icon: https://streamlinehq.com

    Tableau Desktop Specialist

    Tableau